Your Privacy is important to us. It is Basil Bandwagon’s policy to respect your privacy regarding any information we may collect while operating www.basilbandwagon.com and www.shopbasil.com (the “Sites”), including use of the Basil Rewards Loyalty program (the “Rewards” program). This privacy policy (the “Policy”) is for you to understand how we collect, use, communicate, disclose and otherwise make use of such personal information. Your use of Basil Bandwagon’s Sites signifies your consent to this Privacy Policy. In this Privacy Policy, the terms “Basil Bandwagon” “we,” “us” and “our” applies to Basil Bandwagon Natural Market.
This Privacy Policy applies to information we collect: on the Sites; in email, text, and other electronic messages between you and Basil Bandwagon; and when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by us: offline or through any other means, including on any other website operated by Basil Bandwagon or any third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Sites.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using the Sites, you agree to this Privacy Policy. This Privacy Policy may change from time to time and we will indicate this Privacy Policy’s effective date at the bottom of this page. Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Personally-identifiable information relates to an individual consumer – for example, name, address, telephone number and e-mail address. On our Sites we may collect certain personally-identifiable information about our online visitors. You may provide personally-identifiable information, for example, by entering a promotion, or if you wish to contact us. We don’t require you to register or provide personally-identifiable information to view our Sites or access much of its content. We do require registration for online shopping (see below).
www.shopbasil.com: In order to shop inline with us, or participate in our Rewards program, we require registration via shopbasil.com, including the submission of certain personally-identifiable information, such as your name, email, phone number, and address. This information is used solely to contact you regarding your orders, or to provide delivery services, and will never be shared with third parties.
Payment Information: All payment information stored in your online account, or provided during the online checkout process, is replaced with an irreversible token in our system, and is never stored with Basil Bandwagon, or shared with other parties. You can read more about our payment and billing policies here.
Contests, and Promotions: Our Sites, from time to time, may contain notices of contests or promotions we are conducting, which you may enter electronically in some cases by providing us with requested personally-identifiable information such as name and e-mail address. We use the information you provide solely to conduct the contest or promotion (for example, to keep track of entries, and to contact you if you’re a winner). We won’t use the information you provide for any other purpose unless at the time of providing such information you agree that we may use such provided information for additional purposes.
In addition, if you wish to contact us online through our Site, our contact form asks for your name and e-mail address.
We may collect certain aggregate and non-personal information when you visit our Sites. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us how many users visited our Site or the pages accessed. By collecting this information, we learn how to best tailor our Site to our visitors. We may collect this information through “cookies,” “flash cookies” or “web beacons.”
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Sites.
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Sites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Basil Bandwagon, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
As noted above, we use the personally-identifiable information we collect to conduct promotions, to keep in contact with you from time to time and to fulfill any other purpose for which you provide such information. For example, we may (i) send you promotional materials and other communications you request, (ii) respond to your comments or questions, or (iii) contact you if needed while processing service you requested through our Sites. We also use personally-identifiable information to improve our Site features and content and to analyze Site usage. In addition, we may use personally-identifiable information for market research purposes. We also may use personally-identifiable information about you to deliver content that is customized to your interests as we understand from the information you’ve provided to us and your activities on the sites. Finally, we also use personally-identifiable information to protect against fraud, unauthorized transactions, claims and other liabilities, and to comply with and enforce applicable legal requirements, industry standards and Basil Bandwagon’s policy and terms.
We do not disclose personally-identifiable information we obtain about you, except as described in this Privacy Policy. We may share personally-identifiable information we collect on the Sites with our subsidiaries and affiliates for the purposes described in this Privacy Policy. We may also share personally-identifiable information with service providers who perform services on our behalf (such as support for managing and maintaining the Sites) if they need this information to perform their services. These service providers are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or comply with legal requirements. We may share personally-identifiable information we collect on this website at your request. For example, if you purchase a gift card and ask us to send it to a third party, we may identify you as the sender of the gift card.
We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer personally-identifiable information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personally-identifiable information you have provided to us in a manner that is consistent with this Privacy Policy.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Sites may then be inaccessible or not function properly.
Promotional Offers from Basil Bandwagon. If you do not wish to have your email address/contact information used by Basil Bandwagon to promote our own or third parties’ products or services, you can opt-out by contacting us using the contact information provided below. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Basil Bandwagon as a result of a product purchase, warranty registration, product service experience or other transactions.
The Sites may contain links to other websites. We provide these links solely for your convenience and information. Different websites have different privacy practices. You should always check the privacy policy of the specific site you’re visiting to understand the privacy practices associated with that sites. We are not responsible for the content of any websites that are not affiliated with us, any use of those websites, or the privacy practices of those websites.
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personally-identifiable information to or on the Sites. We do not knowingly collect personally-identifiable information from children under 13. If you are under 13, do not provide any information on the Sites or on or through any of its features, make any purchases through the Site, use any of the interactive or public comment features of the Sites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personally-identifiable information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the phone number or link provided below under Contact Information.
The security of personally-identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personally-identifiable information we collect on the Sites.
You may communicate with us regarding the Privacy Policy by contacting Basil Bandwagon customer service at customerservice@basilbandwagon.com, calling one of our stores during regular business hours, or filling out our contact form here.
© Basil Bandwagon 2021